Shipping policy

Shipping Policy

Thank you for shopping with us at Beyond Ethnic Store! We're a small Indian clothing brand committed to delivering quality products with care. Please read our shipping policy below to understand our process.

Domestic Shipping (Within India)

Processing Time:
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Methods & Delivery Estimates:

Shipment Method Estimated Delivery Time Shipping Cost
Standard 5–7 business days ₹50
Express 2–3 business days ₹150

Please note: Delivery times are estimates and may vary based on your location and courier availability.

Shipment to P.O. Boxes or APO/FPO Addresses:
Currently, we do not ship to P.O. boxes or APO/FPO addresses.

Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:
As we do not offer international shipping, customs, duties, and taxes are not applicable.

Damages:
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping

Currently, we do not ship outside India.

Legal Compliance

As a responsible e-commerce business operating in India, we adhere to the following regulations:

  • Consumer Protection Act, 2019: We honor our commitments regarding refunds or replacements if products are defective or do not match descriptions.

  • E-commerce Rules, 2020: We display clear refund, return, and exchange policies on our platform.

  • IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021: We ensure transparency in handling consumer complaints, including return disputes.

  • Sale of Goods Act, 1930: We ensure that goods sold meet contractual terms.

  • GST Refund Rules: We ensure that GST paid on returned goods is refunded appropriately.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to reach out to us at rakhimanoj@beyondethnicstore.com.